Q1. Do you have any MOQ limit for an order?
Luwin: Basically, no! We have an Aliexpress store, it sells goods in retailing qty, you are welcomed to buy there for small qty. But customized items, MOQ yes!
Q2: How to proceed an order?
Luwin: Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and pay deposit for the official order. Finally, we arrange the production and ship once it's ready.
Q3: Do you accept Alibaba online orders?
Luwin: Sure!! We prefer to fulfil orders under Alibaba Trade Assurance system, since both parties will be protected.
Q4: Do you provide samples ? is it free or extra?
Luwin: Yes, normally we could offer samples with free charge but do not pay the shipping freight.
Q5: How long is your delivery time?
Luwin: It depends. Normally, it is 5-10 working days if the goods are in stock, or it is 10-20 days if the goods not in stock.
Q6: Is it OK to print my logo on the packing?
Luwin: Of course, customized packing accepted!! But it may bring some cost, it depends on the qty and the packing itself.
Q7: What is your terms of payment ?
Luwin: For small amount orders, 100% better paid by Western Union or T/T in advance. For large amount orders like more than 5000USD, 30% T/T in advance , balance payment against copy of B/L. For order amount more than 20000USD, T/T or L/C at sight accept.
Q8: How do you guarantee my goods right?
Luwin: Order will be arranged exactly as requested, we will doubly check the packing and qty before delivering out also we will take you photos if required or necessary.
Welcome to contact us for good products with good price and excellent service: